House Cleaning Cambridge | Domestic Cleaners Cambridge

The standard hours for our domestic cleaners in Cambridge are 8:00 am until 17:00 pm Monday to Friday. We often clean commercial properties in the evenings, but if required we can try to arrange your domestic cleaning for outside of these times. We always aim to make the domestic cleaning process as smooth as possible so you can relax in a clean home. Let us know your needs, and we will aim to create a schedule which suits you.

Yes, once you have agreed on a house cleaner in Cambridge, they remain your dedicated cleaner unless they are either on holiday or sick, in which case you will have the choice to request a temporary cover cleaner through your App. We understand the advantage of having the same agreed upon house cleaner, as they can become familiar with your home in Cambridge and increase their efficiency – providing a high quality cleaning service every time. Allowing you to be comfortable knowing your house cleaner is already familiar with your house, and you won’t need to continue to give instructions for your house’s requirements. 

Not at all, however when you are booking a service on our website, please indicate that you have pets on the form. Our system will then only pair you with cleaners who are comfortable working around pets.



Special instructions can be sent through your App to your cleaner, these might include making sure all windows and doors are kept closed, or letting your cleaner know that your dog is scared of the hoover..

Yes, you can contact your domestic cleaner in Cambridge directly through your client mobile app. This allows you to have easy communication with your house cleaner, and relax knowing you can contact them if needed. We aim to make our domestic cleaning service as smooth and stress-free as possible. 

We usually allocate a home cleaner in Cambridge within 24 hours, however this is dependant on the current availability in your local area. We understand that home life can be hectic, and having a cleaner can help free your busy schedule and allow you to spend more quality time with friends and family. We aim to assign a cleaner as soon as possible so you can relax and enjoy your time outside work.

For regular cleans, you provide the necessary cleaning products and equipment, however the cleaner is able to provide this at an additional fee based on the cleaner’s hourly rate.

For deep cleans, your cleaner will bring all necessary cleaning equipment and specialist cleaning products required for your deep clean, so you don’t need to supply anything.

It depends on your preferences and lifestyle. Many clients of our clients in Cambridge opt for weekly or fortnightly visits for domestic cleaning, while others prefer a monthly deep clean. We can tailor a cleaning schedule to suit your needs. We are happy to provide tailored solutions to suit your requirements, lifestyle and busy schedule.

We do our very best to match you up with the right domestic cleaner, however we appreciate that people have different personalities, and you may clash. If you’d prefer a different cleaner, simply press Cancel Job on Your Help Hub App and you will be able to select another cleaner.

You may elect to provide your house cleaner with a key to your property, enabling them to work while you are out. Download and print a key acceptance form from Your Help Hub account, and ask your cleaner to complete and sign it.

It’s not necessary for you to be present during the deep clean. You can arrange access for the cleaner and go about your day as usual.

No – all house cleaners on Your Help Hub are paid through the platform and are instructed not to accept cash. It is a breach of both customer and provider T&Cs to give or receive cash payments.